Our Policy
Our goal at Dovely Moments, is to work with our customers to give them the type of white dove release that they desire. To achieve this goal we are pretty "open minded" about what we will and won't do. The only things that we will not compromise on is the safety of the white doves and our moral and religious beliefs.
Our goal at Dovely Moments, is to work with our customers to give them the type of white dove release that they desire. To achieve this goal we are pretty "open minded" about what we will and won't do. The only things that we will not compromise on is the safety of the white doves and our moral and religious beliefs.
RELEASE POLICY AND TERMS OF AGREEMENT
We at Dovely Moments reserve the right to cancel the release at any time for the well being of our birds. This includes any acts of God such as thunderstorms, heavy winds, fog or snow. All deposits and monies will be refunded in full should this occur. Sometimes the weather is doing one thing at the release location and doing another at home loft. Should we have to cancel the release due to bad weather, a full refund will be given, however, if the customer insists that we appear in bad weather and the release does not take place, the customer will forfeit the 50% deposit.
Since Dovely Moments is based upon living things, we cannot guarantee any certain performance from the birds. Once the baskets are open, we are no longer in control of the birds actions. Be it known also that Dovely Moments will not be responsible for an soiling of clothing. This has never happened but we still want to inform you of this in the event of such an occurrence.
We will make every attempt to coordinate the release of the birds with the photographer of your choice so that the ceremony may be captured on film. However, Dovely Moments will not be responsible for any reason, in the event that the release is not captured on film.
A 50% deposit of the full amount is required at the time of booking your release. The balance is due 14 days before the ceremony. Dovely Moments will retain all deposits made on the release if the release is cancelled less than 30 days prior to the scheduled date. In the event of any cancellation, excluding the above mentioned, the 50% deposit will be forfeited.
Note: Please be as precise as possible in scheduling your release time. A charge of $50.00 will be added to the fee for each additional half-hour past the scheduled release time. This is due to the fact that our birds my be booked for other releases on the same day. We know that plans can change, so for your convenience, the release time can be altered up to one week before the event.
We at Dovely Moments reserve the right to cancel the release at any time for the well being of our birds. This includes any acts of God such as thunderstorms, heavy winds, fog or snow. All deposits and monies will be refunded in full should this occur. Sometimes the weather is doing one thing at the release location and doing another at home loft. Should we have to cancel the release due to bad weather, a full refund will be given, however, if the customer insists that we appear in bad weather and the release does not take place, the customer will forfeit the 50% deposit.
Since Dovely Moments is based upon living things, we cannot guarantee any certain performance from the birds. Once the baskets are open, we are no longer in control of the birds actions. Be it known also that Dovely Moments will not be responsible for an soiling of clothing. This has never happened but we still want to inform you of this in the event of such an occurrence.
We will make every attempt to coordinate the release of the birds with the photographer of your choice so that the ceremony may be captured on film. However, Dovely Moments will not be responsible for any reason, in the event that the release is not captured on film.
A 50% deposit of the full amount is required at the time of booking your release. The balance is due 14 days before the ceremony. Dovely Moments will retain all deposits made on the release if the release is cancelled less than 30 days prior to the scheduled date. In the event of any cancellation, excluding the above mentioned, the 50% deposit will be forfeited.
Note: Please be as precise as possible in scheduling your release time. A charge of $50.00 will be added to the fee for each additional half-hour past the scheduled release time. This is due to the fact that our birds my be booked for other releases on the same day. We know that plans can change, so for your convenience, the release time can be altered up to one week before the event.